I’d like to share a story with you about something that happened last week that blew my mind away. There’s a specific service that we needed in the state of Texas so I started contacting a wide array of those service-providers. Of all the vendors I reached out to only one person actually answered the phone and this individual was the only one to respond via email.
Our Mission Happiness dealer trip, was our most engaging company event ever! It really showcased what the TGI family is all about and why we call ourselves “The Winning Team!” Before we departed we had our usual business meeting which covered a wide array of topics, from the state of our industry, new brand developments, pricing, forecasting, etc…
So many times we think to ourselves, “we got this figured out”, and then comes another industry shift that makes us rethink what we really know! That is the world we live in, no matter the industry, so many factors beyond our control affect our businesses and we must react to them quickly and smartly or we won’t be around for long.